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Frequently Asked Questions

What are the benefits of natural stone products?
Natural stone products are a great way to bring a natural organic feel to your interior space. You can create a wide variety of designs from an old Italian Tuscan feel to a very modern hi tech space. They are quarried from throughout the world.

How durable are natural stones?
All stones are different. Some are very dense and strong and others are soft and porous. Refer to the about stone section to learn more about individual stones.

What other issues should I know when considering stone?

Waste Factor: When calculating how much material is needed for a project, natural stones need much higher waste factor for breakage, culling and shade variations. The very thing that makes natural stones so attractive can work against you when ordering. You must up the overage to a minimum of 15-20 % for this reason. Typical overages for manufactured tiles are 5-15%.

Sampling: During the selection process, you should review as many different types of samples and literature as possible. Coming from nature many stones have a wide range of shading and veining that can occur. It is impossible to select from one sample piece for an entire installation. If possible review literature and actual samples from current stock before approving your stone.

Installation: It is imperative that this material be blended from multiple crates before being installed. This will insure that the product has been blended properly.

Can I have no grout joint?
There is always a minimum grout joint with all stone installations. The term “butt joint” refers to a minimum grout joint, approximately 1/16”. The joint is then filled with a non-sanded grout. There are also chiseled edge and pillowed edge products that allow for wider grout joints and thus can save money on installation.

I love the look of stone but have concerns about maintenance and long term durability.
You can contact your local Trinity Tile representative to look at alternatives to natural quarried products such at the Geologica Series from Granitifiandre. Many of the products are rectified so as to install just like a quarried product but allow you to avoid the maintenance and durability limitations of natural stone.

MAINTENANCE

How should I clean stone?
As with tile, keeping your countertop, flooring or wall cladding stone free of dust and dry, sandy soil will minimize scratching and wearing patterns that could develop from everyday uses on stones such as marble, sandstone and limestone. To clean your natural stone installation*, simply wipe with warm water and a non-abrasive sponge, cloth or mop. Using a neutral cleaner made especially for natural stone will help remove soils and staining that everyday dusting and damp mopping can leave behind.

  • Trinity recommends using StoneTech Professional Revitalizer Daily Use Stone and Tile Cleaner which leaves behind an impregnating protective shield every time you clean. As with porcelain and ceramic tile, you should never use general purpose cleaners containing lemon, vinegar or other acids. These as well as scouring cleaners can etch the stone surface and/or damage the polish.

Is there anything special I can do to care for my stone countertops and vanities?
By using StoneTech Professional Revitalizer on a regular basis to remove residues from cooking oils, food spills, hair spray and other cosmetics, you will significantly benefit the life span of your natural stone surfaces. Be mindful of the many common drinks and foods which contain acids and may damage your stone. Also, certain common toiletries like perfume, toothpaste and mouthwash contain ingredients that may damage your stone or degrade the sealer.

How can I prevent buildup of soap scum and other common bath/wet area problems?
Trinity usually recommends StoneTech’s Revitalizer for these purposes as well. It will successfully remove buildup of soap scum and hard water deposits that often form. Like with other kinds of tiled surfaces, using a squeegee to remove excess water after baths and showers will protect your stone as well as your grout. Remember; never use abrasive cleaners, alkaline cleaners, grout cleaners, or tub and tile cleaners on your stone.

What can I do on a regular basis that will increase the life span of my stone surfaces?
Little things like using coasters under glasses (particularly glasses containing alcohol or citrus juices) and using trivets or mats under hot pots and pans is a good idea. Trap dirt and sand on floors by placing mats or rugs in high traffic areas. In addition to regularly dusting your stone surfaces, be sure to clean up spills immediately a soft cloth and clean water or StoneTech Professional Revitalizer Stone and Tile Cleaner and Protector.




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